Company Name:
Cookin Ludlow, MA Job Description FOOD QUALITY EXPERT/CAPTAIN MISSION To deliver high quality, tasty, hot food, fast, to every guest. ESSENTIAL FUNCTIONS Maintain a clean, neat, safe, food handling environment. Maintain a constant state of urgency. Deliver high quality, tasty, hot food to every guest. E the final quality control checkpoint-be proud of everything. Be considerate of special requests and their importance. Always consider eye appeal as well as taste and temperature. Be a quality maniac! Make sure food arrives at the table at peak quality. Be rush ready, never allow a lack of planning to interfere with the guests satisfaction. Make products as fast as possible, with precision and fantastic eye appearance. Expedite orders from the window to the dining room. Find runners or run yourself! Inform management of slow-downs and the need to take corrective action. Work as a team-utilize our systems and procedures for maximum efficiency. Alert team members of online orders to insure coordination of all products. Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. Offer a sincere, personal welcome to every guest entering the restaurant. Smile and make eye contact. Anticipate the guests needs and react before they need to ask. Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS Must read, write, and communicate in English as it relates to the job and to the safety regulations. Must be able to perform all job functions safely. Must meet the company performance standards for the job. Must participate in company orientation and training. Must be able to follow instructions. Must be able to work the scheduled / assigned times and required overtime for the position. Must be able to use, or learn to use, the equipment and tools used to perform the job. SPECIFIC JOB SKILLS AND QUALIFICATIONS High School Diploma or equivalent Commercial Food preparation background / experience preferred. Must be able to stand and walk for extended period of time. Must know safety information regarding all materials used within the scope of the work.

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